Terms and Conditions

Cookies:

Like many websites, the Site uses ‘cookie’ technology. When customers go to particular website pages on the Site, the cookie identifies your browser with a unique, random number.

The cookies we use do not reveal any personal information about customers. Cookies help us improve your experience of the Site and also help us understand which parts of the Site are the most popular. Customers are always free to decline our cookies if your browser permits, although doing so may interfere with your use of the Site.

Delivery Policy:

• Delivery will be done through reputed courier company.

• Delivery will be free of cost on any item above AED. 100. Delivery charges will be applicable for any item below AED. 100 or special clearance items.

• Delivery will be done in 2-5 working days based on the product.

Miahy.com is targeting UAE customers were we are directly buying from UAE sole agents / distributers based on the brands.

Privacy Policy:

Information we store:

We may ask for personal details such as your name, address, telephone number or e-mail address. Personal Information is collected when customer creates an account, place an order on the website, or when customer communicates to any of our departments such as customer service, sales or technical services through the Site, telephone or email. These details we may need for pre-orders, home deliveries, promotions and when customer opt-in to receiving marketing newsletters from miahy.com.

Miahy takes measures to ensure your personal information is protected from unauthorized access, loss, misuse, disclosure or alteration. We also take measures to destroy or permanently de-identify personal information when it is no longer required. The types of measures we take vary with the type of information, and how it is collected and stored.

Generally, customers have no obligation to provide any information requested by us. If customers choose to withhold requested information however, we may not be able to provide customers with the goods and services that depend on the collection of that information

Any information we gather at this web site is strictly for our use and is not shared with any other entity other than:

we may need to disclose your personal information to law enforcement agencies, government agencies or other third parties where we are compelled so to do by court order or similar legal procedure. We will not sell or give away any lists or other data that we may retain.

We will never store any financial related data (credit card, debit card etc.). We store the information from your order form to allow us to track consulting issues or refer to a previous order to help provide some customer service.

Customer may opt to have their information completely removed from this system by e-mailing us.

Return Policy:

Return request is made outside the specified time frame, of 14 days from delivery.
If the Product is used, damaged, or is not in the same condition as customer received it.
Specific categories like innerwear, lingerie, socks and clothing freebies etc.
Any consumable item which has been used or installed.
Products with tampered or missing serial numbers.
Anything missing from the package you’ve received including price tags, labels, original packing, freebies and accessories.
Fragile items, hygiene related items.

• If any product is returned by the customer, we will take care of the return shipping costs.

• If the item customer have received is damaged, defective or not as described on the website, customers will receive a full refund along with any shipping fees applied.

• If your purchase is found to be counterfeit, customers will receive a full refund along with any shipping fees payed.

• Customer can return the item within 14 days after receiving the goods, for any reason except the below mentioned terms.